KYC / Customer Due Diligence

Redefine risk with intelligence-led KYC/CDD

Dynamic risk assessments throughout the customer lifecycle

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Three coworkers gathered around a laptop, focused on the screen; a woman in a striped shirt points at the screen while two men attentively watch.
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A banking interface showing an accounts list with columns for Balance, Account Number, Account Name, Account Type, Relationship Type, and Relationship Started. Balances range from positive £13,500 to negative £112,118. A Customer CDD Risk History inset lists dates in April 2024 with a consistent High CDD Risk rating, risk score of 109, risk model ID 1000, and links to Compare contributions. Above the list, a dropdown shows risk levels labeled High and Medium.

Make onboarding effortless

Provide a seamless customer experience with real-time risk assessments that enables onboarding to be fully automated.

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Composite image showing a donut chart and a bar chart. The donut chart shows data distribution with Geography at 28.3%, Related Parties at 23.6%, and Override at 47.2%, each segment in different pastel colors. The bar chart compares Average (last 1 month) in light green and Intended Use (Customer Estimate) in blue across categories: Cash In, Cash Out, Cheque In, Cheque Out, Others In, Others Out, Wires In, and Wires Out. Wires In and Wires Out have the highest values in Average, while Intended Use shows higher bars only for Cash In and Cheque In.

Access holistic risk insights

Connect CDD with Name Screening, Payment Fraud, and AML detection to consolidate risk signals and achieve a complete view of your exposure to risk.

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Software interface showing a table with CDD Risk Scores ranging from 56 to 106 and associated CDD Risk levels of High or Medium. Related columns include SM Config ID and Risk Model ID. A popup box labeled Main KYC/CDD Risk Factors details attributes such as Source of Funds labeled 'E,' On Other Watch List marked 'Unknown,' Sanctioned status 'No,' Bankrupt status 'No history of bankruptcy,' and CDD Risk as High, with colored risk indicators in red, orange, and green.

Optimize investigator efficiency

Automate level one triage, prioritize high-risk alerts, and auto-enrich customer data for streamlined, effective investigations.

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Screenshot of a money laundering checklist showing selected items including exchanges of small bills, funnel account, suspicious designations, and receipts. Overlapping is a workflow message saying 'CFG-20009 - Workflow action completed.' Below is a form titled 'Step C: Filing Institution Details' with filled fields: Filing Institution Name as XYZ Banking Int., Primary Federal Regulator as Federal Reserve Board (FRB), TIN Type selected as Foreign, and FI Type selected as Depository institution.

Keep regulators onside

Demonstrate enhanced compliance with easily auditable workflows, transparent models, and automated regulatory reporting.

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Say goodbye 👋 to periodic reviews

Start your journey towards Perpetual KYC (pKYC) one step at a time. With SymphonyAI, it’s easier than you think.

Flowchart showing KYC process steps from left to right in connected blue circles: KYC questionnaire, Customer verification, Document collection and management, Name screening, and Risk scoring. The process culminates in a large circular diagram titled Dynamic Scoring, which is segmented into six labeled sections: CDD risk (Expected behavior), TM risk (Actual behavior), Screening risk (Including adverse media), Payment fraud risk (Cross-channel detection), Anomaly detection (Machine learned risk), and External risk (Environmental variables) with Entity Resolution (Network analysis) on the outer edge.
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