AML CASE MANAGEMENT

Enterprise AML case management powered by AI

Centralize and achieve higher-quality investigations in a fraction of the time—and bolster your financial crime prevention efforts.

AML case management for global brands

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Improve case management capabilities with an AI assistant that accelerates investigations and drives consistently high standards. SymphonyAI’s solutions arm investigators with a holistic view of customer behavior.

Screenshot of SymphonyAI Investigation Hub showing financial transactions for John Rolands with a high subject risk. A bar chart displays monthly credit and debit amounts from June 2022 to May 2023. Below is a list of transactions dated 27/03/2023 with details including transaction ID, credit/debit, base amount of USD 9,539, transaction type, and beneficiary name John Rolands. On the right is an AI Copilot chat window where a query about suspicious foreign credits from a known offender received a response confirming a suspicious credit of $65,000 from John Doe of the Cayman Islands linked to bank fraud, including details of a $65,000 wire transfer labeled 'loan repayment.' The chat also shows buttons to request subject risk and transactions over the last 3 months.SymphonyAI Investigation Hub interface showing Disclosure ID 1022 marked In Review, assigned to Alex Fergusson with source investigation John Rolands and disclosure type FinCEN SAR. The main section is an editable narrative text box with placeholder Latin text. Below are tables for Customers with one entry, and Accounts with three entries. A modal titled 'Initiate Disclosure' overlays the bottom right, showing a dropdown with 'FinCEN SAR' selected for Disclosure Type and a blue Confirm button.Screenshot of SymphonyAI Investigation Hub interface showing AI Investigation Summary for John Rolands with medium customer risk and multiple AML detections of cash deposits across branches. On the right, an AI Copilot chat window displays a user query about suspicious foreign credits from a known offender. The AI Copilot responds about a suspicious $65,000 credit from John Doe of the Cayman Islands, convicted in 2021 for bank fraud conspiracy, with a recent $65,000 outgoing local wire transfer labeled 'loan repayment'.SymphonyAI Investigation Hub interface showing Disclosure ID 1022 marked In Review, assigned to Alex Fergusson with source investigation John Rolands and disclosure type FinCEN SAR. The main section is an editable narrative text box with placeholder Latin text. Below are tables for Customers with one entry, and Accounts with three entries. A modal titled 'Initiate Disclosure' overlays the bottom right, showing a dropdown with 'FinCEN SAR' selected for Disclosure Type and a blue Confirm button.
Superchange and support investigators
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Improve investigations with an AI assistant to source, analyze, and summarize data. SymphonyAI’s Sensa Copilot creates instant summaries, curated web searches, and detailed reports.

Keep regulators satisfied
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Outpace regulations and demonstrate compliance with simplified workflows, reporting, and models. SymphonyAI’s financial crime prevention solutions evolve with mandates.

Improve financial crime prevention effectiveness
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Enable investigators to make concise, confident decisions based on key contextual information. SymphonyAI’s case management solutions process alerts quickly and effectively.

Coordinate enterprise-wide payment fraud prevention
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Create a cohesive strategy. Case management solutions from SymphonyAI support your organization with a single, enterprise-wide deployment.

PRODUCTS

Seamlessly integrate, rapidly deploy, and effortlessly scale with SymphonyAI’s solutions for financial crime prevention. AI-powered solutions for case management support investigators in their efforts.

SRI Investigation

Consolidate your enterprise-wide risk and compliance tech stack with a single platform that grants investigators a holistic view of customer behavior. SRI Investigation is the financial crime prevention and investigation force multiplier.

SymphonyAI’s SRI Investigation is a next-gen case management system that’s 100% compatible with all third-party detection systems. Partnered with the SRI Copilot generative AI assistant, financial crime prevention is accelerated, manual reviews are reduced by 30%, investigator consistency is improved, and anti-money laundering efforts are simplified.

User interface screen from SymphonyAI Investigation Hub showing detailed profile for John Rolands Inc., including company info, financials, contact details, tax info, geographical profile, machine learning risk scores, and subject details like employment status and relationships, alongside a map popup pinpointing 228 Webster, Palo Alto, CA 94301, United States.
Utilize our deep domain knowledge to protect your customers

With 25+ years of experience developing market-leading financial crime prevention solutions, SymphonyAI is a partner to the world’s largest financial institutions.

Investigate and understand the full customer lifecycle

Cover the complete customer lifecycle and integrate your data with a single solution for anti-money laundering efforts and your entire compliance ecosystem.

Transform your capabilities with predictive and generative AI

Enhance your case management processes with industry-leading predictive and generative AI, and supervised and unsupervised machine learning.

Connect enterprise-wide financial crime prevention efforts

Tear down the silos that inhibit investigators with complete, scalable case management solutions for your entire organization.

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Discover the value of SymphonyAI

Strengthen your case management capabilities with AI-driven financial crime prevention solutions—backed by support from strategic experts.

The team at SymphonyAI is here to answer your questions about financial crime prevention and our solutions. Here are some of the most common.

What does SymphonyAI offer for case management in financial crime prevention?

SymphonyAI provides AI-driven case management solutions that centralize investigations and improve quality and speed, helping institutions prevent financial crimes effectively. SRI Investigation has been so successful that it has won numerous awards including Microsoft Partner of the Year for Business Transformation – AI Innovation.

How does SymphonyAI’s case management solution enhance investigation efficiency?

SRI Investigation, paired with the SRI Copilot AI assistant, reduces manual review efforts by 30%, delivers instant summaries, and consolidates data, allowing investigators to work faster with greater consistency.

Can SymphonyAI’s case management software integrate with existing systems?

Yes, SymphonyAI’s SRI Investigation is compatible with third-party detection systems and integrates seamlessly into the existing tech stack, offering a unified, enterprise-wide solution for financial crime investigations.

What AI technologies are incorporated into SymphonyAI’s case management solutions such as SRI Investigation?

SymphonyAI’s case management software uses predictive and generative AI, along with supervised and unsupervised machine learning, to adapt dynamically to new risks and continuously optimize investigative workflows.

How have clients benefited from SymphonyAI’s case management solutions?

Clients including major European banks have reported significant savings, improved compliance, and streamlined investigative processes. One bank achieved a 20% reduction in investigative effort within just a few weeks of implementation.

How does SymphonyAI support compliance through case management?

SymphonyAI’s SRI Investigation case management solution simplifies workflows, streamlines reporting, and adapts to evolving regulations, helping institutions maintain compliance with AML and financial crime mandates.