PALO ALTO, Calif. — Dec. 3, 2025 — SymphonyAI, a global leader in Vertical AI platforms for enterprise-scale operations across industries including financial services, retail, and industrial, earned three major recognitions from Chartis Research for its capabilities in financial crime prevention.
Category Leader — KYC Data & Solutions 2025
SymphonyAI was named a Category Leader in Chartis’ KYC Data and Solutions 2025 report, recognizing its strengths in enterprise onboarding, risk scoring, lifecycle KYC, data orchestration, and workflow integration across regulated financial institutions. The assessment reflects SymphonyAI’s capabilities in enabling perpetual KYC, customer risk evaluation, and ongoing compliance management.
Category Leader — AML Transaction Monitoring Solutions 2025
SymphonyAI was also named a Category Leader in Chartis’ AML Transaction Monitoring Solutions 2025 report, highlighting its performance in real-time transaction monitoring, data and system integration, model quality, analytical modeling, and workflow automation. This demonstrates SymphonyAI’s ability to support high-volume environments while improving case quality and investigative throughput.
Top 50 Ranking — Chartis RiskTech100® 2026
SymphonyAI ranked #33 globally in Chartis’ RiskTech100® 2026, the annual benchmark of the world’s leading risk technology providers. While the RiskTech100® spans broad enterprise risk coverage, SymphonyAI’s position reflects strong performance even relative to vendors with more generalized solution portfolios.
Vertical AI that Understands Financial Crime from ‘Day One’
SymphonyAI’s Sensa Risk Intelligence (SRI) is a Vertical AI platform that runs and automates end-to-end financial crime operations embedding directly into AML, KYC, fraud, and sanctions workflows. Unlike generic AI platforms that require heavy training and tuning, SRI comes pre-trained on financial crime use cases, ontologies, entity relationships, and operational investigation context. This enables institutions to begin operationalizing the system within weeks rather than months.
Domain Reasoning that Supports Investigative Judgment
SRI incorporates domain knowledge structures — including compliance management context, knowledge graphs, semantic layers, and reasoning models — enabling more accurate risk assessment and investigative clarity. The result is fewer false positives and more consistent, defensible case decisions.
Proven Enterprise-Scale Operational Impact
SymphonyAI is deployed in real production environments across major financial institutions, supporting high-volume compliance operations, accelerating case resolution, reducing manual effort, and improving investigative quality.
Documented outcomes include:
- ~70% reduction in false positives for a major global bank
- 20% reduction in Level 1 & 2 AML investigation effort
- accelerated decisioning in real-time operational environments
Executive Commentary
“Across the industry, we’re seeing a shift from human-led investigations supported by tools to technology-led operations guided by human oversight,” said John Edison, President of Financial Services at SymphonyAI. “Institutions are looking to AI not just to advise on the workflow — but to actually run it. By embedding reasoning intelligence and actioning directly into financial crime processes, we enable investigators to focus on judgment, escalation, and the exceptional cases that truly require human expertise.”
About SymphonyAI
SymphonyAI delivers vertical AI platforms that automate real business operations — from retail merchandising and financial crime prevention to predictive equipment maintenance and IT service management. Trusted by more than 2,000 enterprises worldwide, our AI platforms are pre-trained on industry ontologies and workflows and can reason, decide, and act inside business operations at scale. This enables deployment and real outcomes in weeks — including up to $200M in incremental retail profit, ~70% reduction in banking false positives, and 20% lower manufacturing downtime. Learn more at www.symphonyai.com.
Media Contact
SymphonyAI
