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SymphonyAI Summit achieves G2 leader quadrant status for summer 2022

07.21.2022 | By Mark Speyers
 

As spring turns to summer and the warm weather arrives, so too do the much awaited summer reports, grid placements, and badge awardings by G2

SymphonyAI Summit G2 Summer 2022 Leadership Quadrant Positions

SymphonyAI Summit is excited to announce G2 Summer 2022 Leader Quadrant position achievement in the following categories in the G2 Grid® Report:

Per G2.com, “products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores.”

SymphonyAI Summit G2 Summer 2022 Category Awards

In addition to leadership quadrant positioning, SymphonyAI Summit has been awarded the following G2 badges by category: 

Enterprise IT Service Management (ITSM) Tools Category

Easiest Setup – Enterprise

  • The Easiest Setup product in the Implementation Index earned the highest Ease of Setup rating in its category

High Performer – Enterprise

  • Products in the High Performer quadrant in the Enterprise Grid® Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category

Best Meets Requirements – Enterprise

  • The Best Meets Requirements product in the Usability Index earned the highest Meets Requirements rating in its category

Easiest Admin – Enterprise

  • The Easiest Admin product in the Usability Index earned the highest Ease of Admin rating in its category

Easiest To Use – Enterprise

  • The Easiest to Use product in the Usability Index earned the highest Ease of Use rating in its category

Enterprise Service Desk Category

Best Support – Enterprise

  • The Highest Quality of Support product in the Relationship Index earned the highest Quality of Support rating in its category

Easiest Admin – Enterprise 

  • The Easiest Admin product in the Usability Index earned the highest Ease of Admin rating in its category

Easiest to Use – Enterprise

  • The Easiest to Use product in the Usability Index earned the highest Ease of Use rating in its category

Best Meets Requirements – Enterprise

  • The Best Meets Requirements product in the Usability Index earned the highest Meets Requirements rating in its category

High Performer – Enterprise

  • Products in the High Performer quadrant in the Enterprise Grid® Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category

Enterprise IT Management – Category

Highest User Adoption

  • The Highest User Adoption product in the Implementation Index earned the highest User Adoption rating in its category

High Performer

  • Products in the High Performer quadrant in the Grid® Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category

High performer – Enterprise

  • Products in the High Performer quadrant in the Enterprise Grid® Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category

IT Service Management (ITSM) Tools Category

Momentum Leader

  • Products in the Leader tier in the Momentum Grid® rank in the top 25% of their category’s products by their users

High Performer

  • Products in the High Performer quadrant in the Grid® Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category

High Performer – Asia

  • Products in the High Performer quadrant in the Asia Regional Grid® Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category

High Performer – India

  • Products in the High Performer quadrant in the India Regional Grid® Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category

High Performer – Asia Pacific

  • Products in the High Performer quadrant in the Asia Pacific Regional Grid® Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category

Service Desk Category

Leader

  • Products in the Leader quadrant in the Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores

Momentum Leader

  • Products in the Leader tier in the Momentum Grid® rank in the top 25% of their category’s products by their users

All badge definitions sourced from G2.com. 

Thank You to Our Customers

We would like to sincerely thank each and every customer who took the time to review their experience with SymphonyAI Summit on G2.com. Your reviews help others in their search for the best enterprise IT service and asset management solution for their needs. As a result of your efforts, the award we are most proud to tout again this summer is the Users Love Us badge! 

Per G2.com, “the Users Love Us badge is earned after collecting 20 reviews with an average rating of 4.0 stars.”

We look forward to serving you throughout the summer and the remainder of the year having earned these distinctions from our users as we strive to improve on and expand your customer experience!

See G2 Spring 2022 Awards

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