Screening

Screening built to separate risk from noise

SymphonyAI combines enriched watchlist data, precise screening, and agent-led investigations to reduce false positives, lower operating costs, and strengthen regulatory confidence

Name Screening  |  Transaction Screening
Adverse media  |  PEPs  |  Internal Watchlists

Screening noise comes at a cost

Incomplete watchlist records and broad matching criteria create avoidable alerts. Investigators spend time clearing routine matches while potential exposure waits for review. As volumes grow, manual research and fragmented decisions make consistent screening harder to sustain.
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Incomplete watchlist data creates uncertain matches
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Broad matching fills queues with false positives
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Repeated reviews consume investigator capacity
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Fragmented evidence weakens decision consistency
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Precision and capacity at scale

>90%

False positive reduction

90%

Less manual investigation effort

70%

Faster case resolution

350+

Supported global watchlists

60+

Languages supported

100%

Decision traceability on every agent action

The complete screening lifecycle

Watchlist Management
Detection
Post-processing
Investigation
Governance

Bring customer, transaction and watchlist data into a consistent screening process. Combine external lists with internal watchlists, and assess record quality before matching. Clearer source data helps reduce avoidable noise while supporting coverage across the screening program.

  • Ingest watchlists in real time or batch, with automated updates
  • Normalize customer and transaction data for consistent screening
  • Use NoiseRank to assess name clarity, identifiers and alias quality

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Apply matching logic that reflects the customer, list and screening context. Configurable algorithms handle spelling differences and name variations, while supporting identifiers help assess match strength. Screen names and payments at scale with controls aligned to institutional policy.

  • Combine weighted fuzzy matching, synonyms and multi-field checks
  • Configure matching sensitivity using watchlist quality and approved thresholds
  • Screen payments across Swift MT and MX, ISO 20022 and Fedwire

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Reassess matches before they reach investigators. Combine rules, predictive AI and agent-led watchlist enrichment to distinguish likely false positives from potential exposure. Configure multiple scoring models independently from the policies that govern suppression, escalation and human review.

  • Add cited identity, ownership and sanctions context with the Watchlist Enrichment Agent
  • Use RiskRank to prioritize by potential exposure if a match is genuine
  • Apply reviewer-confirmed precedent to repeat transaction matches through Decision reApplication
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A Manager Agent coordinates specialized Worker Agents to gather evidence, assess screening context and prepare the case. Investigators start with findings and recommendations on a single Evidence Board, where they can challenge the analysis and make informed decisions.

  • Agent-led triage automatically assesses alerts by risk, urgency and complexity, then routes them for review
  • Review subject profiles, screening intelligence and web research in shared risk context
  • Generate narratives and populate disclosure forms for human review and approval

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Connect each screening outcome to the source data, matching logic and evidence behind it. Define where automation can act and where human approval is required. Use investigation feedback to inform controlled changes to screening policies and models.

  • Trace model scores, agent actions and investigator decisions through the audit record
  • Apply policy boundaries, access controls and escalation thresholds throughout workflows
  • Review and govern changes before updating matching logic or automated decisions

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Greater precision at every stage

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Unified risk ontology

Connect customer, transaction, watchlist and relationship data through a unified FinCrime ontology. Give models, agents and investigators shared context to identify connections and assess exposure across financial crime domains.

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End-to-end agent-led workflows

Reduce manual effort from alert triage through investigation and reporting. A Manager Agent coordinates specialized Worker Agents to gather evidence, route cases and prepare disclosure narratives, with human oversight and full traceability throughout.

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Screening at enterprise scale

Screen high-volume payment flows in real time and extensive customer populations in batch. Elastic processing capacity scales with demand to support transaction peaks, large rescreening runs and continued growth.

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Less noise, greater risk focus

Use AI to reduce false positives and repeated reviews, freeing investigators to focus on genuine risk. Lower operating costs, improve consistency and manage growing screening volumes without proportional increases in effort.

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Watchlist Enrichment Agent

An AI agent researches sparse watchlist records, adding identity, ownership, sanctions and adverse media context. Cited sources and credibility assessments help resolve ambiguity and reduce manual research during match assessment and investigation.

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Configurable matching

Combine fuzzy matching, synonyms and supporting identifiers. Set field-level thresholds and conditions to reflect each list, customer segment and screening requirement.

Results you can see

Evidence of screening precision, scale and reduced manual effort at global financial institutions

Spanish bank reduces false positives by 91.8%

A major Spanish bank added AI to its existing screening environment, improving match accuracy and alert prioritization while preserving established workflows.

92%
Fewer false positives
100%
True positive retention
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Nighttime cityscape with a tall illuminated central tower surrounded by high-rise buildings lit with office and red aviation lights, a highway with bright streetlights and light trails from vehicles stretches in the foreground.

A major Spanish bank added AI to its existing screening environment, improving match accuracy and alert prioritization while preserving established workflows.

Read case study
92%
Fewer false positives
100%
True positive retention
American bank screens at a record-breaking scale

A large American bank demonstrated SymphonyAI’s ability to screen ultra-high volumes, then expanded its SymphonyAI coverage to PEP and adverse media screening.

100M
Customer records in the PoC
2.5 hours
Time to process the PoC dataset
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Low-angle view of two modern glass skyscrapers reflecting the clear blue sky with sunlight in the upper right corner.

A large American bank demonstrated SymphonyAI’s ability to screen ultra-high volumes, then expanded its SymphonyAI coverage to PEP and adverse media screening.

Read case study
100M
Customer records in the PoC
2.5 hours
Time to process the PoC dataset
Major U.S. Institution cuts manual effort with SRI Agents

The global company incorporated agentic AI into their processes to brilliant effect

90%
Reduction in manual effort
10x
Faster alert processing
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Cityscape of London featuring iconic skyscrapers including the Gherkin, the Leadenhall Building, and other modern high-rises under a partly cloudy blue sky during golden hour.

The global company incorporated agentic AI into their processes to brilliant effect

Read case study
90%
Reduction in manual effort
10x
Faster alert processing

AI on your terms

Choose where AI adds value across your screening operation, with human authority built in.

Enhance your existing screening environment

Start with AI post-processing, enrichment or agent-led investigation. Expand across the lifecycle as your requirements evolve.

● Configure rules, models and agents independently at each stage
● Retain existing detection engines and case management where needed

Symphony Risk Intelligence

SRI is an agent-native risk and compliance platform purpose built to transform FinCrime

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Always-on Compliance™

Combining unified risk intelligence with end-to-end agentic orchestration, SRI enables compliance programs to stay current by design as regulations, threats, and business activity change.

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Modular for ultimate flexibility

SRI is built so customers can start where they need to, expand at their own pace, and scale across regions, lines of business, and use cases without friction.

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Strategic agility at scale

Modernize your infrastructure with a cloud-native, evergreen platform that prepares your business for the era of agentic AI and continuous AI innovation.

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Built for FinCrime. Proven at scale.

Our solutions are built on 25 years of proven expertise on a global scale. That’s why we’re trusted by 33% of the world’s largest financial institutions.

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Screening FAQs

Explore screening coverage, AI adoption and the controls that keep your institution in charge.

What does SymphonyAI screening cover?

SymphonyAI supports watchlist management, name screening and transaction screening across sanctions, politically exposed persons (PEPs), adverse media and internal watchlists. Capabilities span data ingestion, matching, post-processing, investigation and disclosure, with real-time and batch processing to suit different workflows.

How does AI reduce screening false positives?

Predictive AI and contextual enrichment help distinguish likely false matches from potential exposure. NoiseRank assesses watchlist data quality, while RiskRank evaluates potential exposure if a match is genuine. Decision reApplication reduces repeat transaction screening reviews using reviewer-confirmed precedent and configured confidence thresholds.

Can we enhance our existing screening systems?

Yes. Capabilities can operate across the full lifecycle or enhance selected stages of an existing environment, including third-party detection engines. Institutions can introduce post-processing, enrichment or agent-led investigation while retaining the systems and workflows they need.

Can we choose where AI is used?

Yes. Configure the balance of rules, predictive models and agents independently across list ingestion, detection, post-processing and investigation. Set policy boundaries, confidence thresholds and human approval requirements to reflect the workflow and risk involved.

How are screening decisions governed?

Scoring is separate from decisioning, so a model output does not itself determine an action. Policies govern suppression, escalation and review. Audit trails connect source data, model scores, agent actions and human decisions, helping teams explain outcomes and control subsequent changes.

Focus screening effort where risk warrants it

Talk with SymphonyAI about reducing alert noise and strengthening control across your screening lifecycle.