From substation to control room, IRIS helps regulated utilities unify SCADA, GIS, and EHS data, explain every automated action, and protect reliability, safety, and audit-readiness across the grid.

The Challenge

Utilities operate under constant regulatory scrutiny — NERC, PHMSA, state public utility commissions, and the EPA all expect documentation that utilities still produce largely by hand today. Manual, paper-based inspections and walkdowns slow safety and compliance work and leave a thin, hard-to-audit paper trail. Reliability metrics utilities are measured on — SAIDI, SAIFI, and outage frequency and duration — are put at risk when substation and transformer failures strike without warning. Wildfire and vegetation risk around assets changes constantly, and spotting it early usually depends on someone driving the line. And fragmented data across SCADA, GIS, EHS, and maintenance systems slows both root cause analysis and compliance reporting.

Our Solution

IRIS turns utility operations and compliance data into auditable action:

• IRIS Foundry unifies SCADA, GIS, EHS, and maintenance data into one governed foundation with full lineage and audit trail — the core requirement for a regulated buyer.
• IRIS Forge builds new compliance and operational applications from a plain-language description when a specific need isn't already covered — no custom development project required.
• IRIS Flows delivers governed agentic execution: every automated action is logged, explainable, and subject to human approval before it executes.

Outcomes at a glance

• Ready to deploy: IRIS Foundry and Flows include 300+ prebuilt industrial agents
• Time to value: first production value in 12 weeks using IRIS Foundry's prebuilt asset and compliance templates
• Field visibility: drone and aerial imagery integration flags damaged equipment or missing safety gear alongside vegetation and wildfire risk

Note: a validated, utility-specific customer outcome (an audit-finding reduction, inspection-time savings, or similar) is not yet available to cite here — these figures reflect general platform capability rather than a utilities-specific result.

How it works

1. Connect and contextualize: Bring SCADA, GIS, EHS, and maintenance data into one governed view using IRIS Foundry, with full data lineage and audit trail; then map the relationships between assets, inspections, and regulatory requirements.
2. Analyze and predict: Apply predictive analytics to flag substation, transformer, and vegetation or wildfire risk before it turns into an outage or incident.
3. Orchestrate and automate: Use IRIS Flows' AI agent builder to compose workflows with mandatory human-in-the-loop approval, so every automated action is logged and auditable.
4. Engage in the flow of work: Expose insights and actions directly inside your collaboration tool of choice, including Teams and Microsoft 365 via MCP, with a full audit trail for every action taken.

Why SymphonyAI for industrial?

• Proven scale: 3PB/year of industrial automation data processed across deployments
• Contextualized AI: industrial LLM and role-based copilots tuned for utility and field-operations personas
• Accelerated value: fast onboarding, flexible deployment, and blended models for actionable insights