Widgets and Actions
Elevate user interaction and system functionality.
Overview
Promote data accessibility and productivity.
Widgets and Actions facilitate tasks such as exporting records to PDFs, sending emails, and establishing linking options all of which streamline workflows and enhance productivity.

Benefits
Productivity
Streamlines tasks, saves time, and boosts productivity & efficiency.
Accessibility
Displays easy access to critical information for better decision-making.
Empowerment
Displays accessible tools and boosts autonomy for issue resolution.
Experience
Offers a user-friendly interface with interactive elements.
Use cases
Related resources
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Data sheet
Reimagine employee services with agentic AI
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Blog
What AI adoption in ITSM looks like in 2025
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Analyst report, White paper
2024 Gartner® Magic Quadrant™ for AI Applications in IT Service Management
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Case study
Maruti Suzuki puts its productivity in top gear with SymphonyAI
Enterprise IT