Proceedix Connected Worker releases new capabilities for operator feedback, GxP compliance, and security

Product announcement for Proceedix Connected Worker

SymphonyAI’s latest Proceedix Connected Worker product release will increase efficiency for frontline workers and help organizations exceed compliance standards. This release is highlighted by new capabilities that: simplify feedback from frontline workers, exceed GxP compliance requirements, and streamline data and access management for security.  

Feedback Made Easy:  Operator Suggestions

To continuously improve the efficiency of frontline worker tasks, Proceedix Connected Worker now includes operator suggestions to capture and manage valuable feedback from frontline workers. This capability allows frontline workers to submit suggestions while executing tasks in the field, creating a feedback loop that increases the quality and effectiveness of work instructions. 

Key Features: 

• Feedback can be submitted via text, images, audio, or video. 

• Suggestions are logged and visible in the execution history so administrators can capture and incorporate connected worker feedback. 

Ensure Complete Compliance: Procedure Audit Report

New report functionality supports rigorous compliance requirements, providing a detailed view of changes between procedure versions. This Delta Report is essential for maintaining and demonstrating high-quality standards within organizations, such as GxP compliance. 

Key Features: 

• Comprehensive comparison of procedure versions with detailed change tracking. 

• Delta reports provide visibility into changes for enhanced auditing processes. 

• Filter capabilities for targeted insights into specific module updates. 

Secure and Verified Sign-Offs: GxP Compliant Signatures

Meet compliance requirements with the new Proceedix Connected Worker GxP-compliant signature feature. This functionality allows operators to digitally sign off on completed tasks, ensuring accountability and adherence to regulatory standards, such as 21 CFR Part 11. 

Key Features: 

• Secure, PDF-based digital signatures linked with operator authentication. 

• Reason codes and comprehensive task data included in signed reports. 

Strengthened Security: Enhanced Password Policy and Storage Security Tokens 

Enhanced password management tools and controlled access through tokens for the Proceedix Storage API provide more control for administrators and ensure robust password management for application users. 

Key features: 

• Easily configure password requirements such as length, and inclusion of special characters, numbers, uppercase, and lowercase letters. 

• Users receive real-time guidance on password criteria compliance during creation or updates. 

• Tokens control access to the Proceedix Storage API, ensuring only authorized users can access or interact with your data. 

• Easily automatic token renewal that ensures uninterrupted access while maintaining security protocols. 

Bulk Create Administrator Permissions 

Effortlessly manage administrative access across multiple workspaces with the new bulk permissions feature. Designed for company administrators, this tool allows for simultaneously assigning admin rights to numerous workspaces, based on specific workspace attributes. This enhancement drastically reduces the time and effort required to update permissions. 

Key Features: 

• Intuitive ‘Add Multiple’ button for streamlined access management. 

• Flexibility to assign specific roles without overwriting existing permissions. 

Duplicate Name Validation: Clear and Consistent Data Management 

The new Duplicate Name Validation feature maintains clarity and eliminates ambiguity. This functionality ensures all entries across your organization adhere to unique naming conventions, enhancing data integrity and operational efficiency. 

Key Features: 

• Ensures unique naming within individual workspaces, allowing for adaptable and transparent data management. 

• Implemented across procedures, notifications, user groups, and more, to prevent duplication and minimize confusion. 

• Provides real-time feedback and clear error messages, efficiently guiding users to select unique names. 

Additional capabilities in this release include: 

• The History Viewer administrator role now includes specialized functionality, offering more precise tracking of execution data from specific user profiles. 

• Android users will benefit from Justification, ensuring that actions can be accompanied by necessary rationale for accountability.  

• As part of the continuous commitment to security, Keycloak has been implemented as the identity provider.  

• Several bugfixes have been rolled out for the SmartGlass app, improving stability and performance for users relying on this hardware. These updates collectively aim to improve user experience, security, and functionality.

This release reflects Proceedix Connected Worker’s commitment to delivering innovative solutions that improve operational workflows, strengthen compliance, and enhance team communication.