Merchandising and Marketing

Customer-centric recommendations at scale

Quickly uncover complex insights and drive rapid growth with AI-powered products.

merchandising products collage
Southern Co-op implements AI-based assortment and space
Southern Co-op implements AI-based assortment and space
The unified platform simplified workflows, provided deeper insights, and allowed for rapid recalculations to rebalance assortments.

Merchandising and Marketing product suite

Localized, customer-centric and space-aware assortment decisions at scale and speed to drive customer satisfaction, loyalty, and growth.

An older and younger man comparing products in a grocery store aisle, with the younger man holding a bottle and the older man consulting a list.

Localized, customer-centric and space-aware assortment decisions at scale and speed to drive customer satisfaction, loyalty, and growth.

An older and younger man comparing products in a grocery store aisle, with the younger man holding a bottle and the older man consulting a list.

Benefits of AI-powered merchandising products

End-to-end platform

Drive collaboration and data-driven decision making in one platform.

AI-driven analysis

Get the power of hundreds of data scientists at your fingertips.

On-demand insights

Anticipate and rapidly respond to changing shopper needs and trends with predictive and prescriptive AI.

The power of connected retail

graphic-retail-merchandising-marketing-fresh
End-to-end suite

Reduce shrink and improve efficiency across fresh

– Automated generation of promotions for excess / expiring inventory.

– Fresh assortment optimization based on customer preferences and local supply availability.

– Personalized offers based on where the shopper is in the store and what’s on hand.

graphic-retail-merchandising-marketing-shelf
End-to-end suite

Anticipate shelf disruptions before they happen

– Proactively identify future supply chain gaps and activate alerts.

– Identify optimal item replacement and deliver new planograms to impacted stores.

– Interconnected data platform ensures continuous communication and product-to-shelf execution.

Accelerate retail growth

  • 2x

    improvement in offer redemption

  • 30%

    reduction in inefficient promos

  • 1.4m

    faster assortment planning and execution

Customer success is our success

 
11.3.2023 Case study

Merchandising and Marketing

 
11.3.2023 Case study

Merchandising and Marketing

 
11.3.2023 Case study

Merchandising and Marketing

A woman in a grocery store aisle compares product information on her smartphone.

End-to-end retail products

Explore the full suite of SymphonyAI products for retail. Optimize supply chain performance, drive better category and space planning decisions, and deliver a personalized customer experience with connected AI applications.

Related resources

 
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1.9.2025 Blog

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1.8.2025 Webinar

Retail Jobs and AI: What Grocers Can Expect in 2025

 
12.11.2024 Case study

Southern Co-op implements AI-based assortment and space

 
12.10.2024 Blog

Fuel and convenience retailers must rethink core strategies to drive future growth