Supply Chain Management
End-to-end orchestration of the supply chain
The only fully integrated supply chain platform that serves as a single source of data within a synchronized ecosystem of master data, inventory, order, and vendor management.


Synchronize your supply chain with real-time inventory visibility and traceability
Master data management
Centralize and simplify data management across multiple systems while addressing the complexities of the retail industry.
Inventory and order management
Unify omnichannel inventory and order management with a consolidated view and full traceability across the entire supply chain with a single platform that optimizes, monitors, and alerts to reduce cost-to-serve.
Vendor portal
Reduce administration with a secure, cloud-based portal where retailers and suppliers can work together to improve speed to market.
The best retail master data management solution.”
Jeff Main Senior VP of IT, Festival Foods


Supply Chain Management capabilities
Unified master data
Synchronized master data in a single, comprehensive, and collaborative best-of-breed application tailor-made for retail
Comprehensive fresh data management
A complete model for fresh master data, supporting end-to-end track and trace, shelf expiry, allergen, nutrition, and source of origin
Agile omnichannel logistics
Omnichannel-ready with built-in flexibility to support complex logistics flows and multi-sourced items
Data management in one app
Highly scalable retail/wholesale master data solution that manages all item, vendor, store, cost, price, and related data in a single application
Optimize order fulfillment
Control order splitting, merging, real-time allocation, and push distributions with options to consider alternate and dynamic sourcing
Mobile application
Review orders on the store floor through the natively integrated SymphonyAI store mobile application
Real-time monitoring
Drive responsiveness with retail-specific event monitoring and real-time alerts
Fast order validation
Perform quick order reviews and validation with seamless integration into master data management
Vendor activation
Activate new items and vendors with efficiency and speed
Track discounts
Track available vendor discounts and funding to increase profitability
Optimize cost efficiency
Synchronize new item costs and future cost changes
Rapid, real, relevant results
-
30%
reduction in shortage -
30%
improved productivity -
20%
improved inventory accuracy
With SymphonyAI, we’ve been able to automate and optimize our processes in everything from assortment and shelf replenishment to preparing orders for our customers.”
Andrija Derezic CIO, Mercator


Supply Chain product suite
The only fully AI-powered demand forecast platform for retailers and CPGs, for greater accuracy and better collaboration across planning and replenishment.

The only fully AI-powered demand forecast platform for retailers and CPGs, for greater accuracy and better collaboration across planning and replenishment.
