Supply Chain Management

End-to-end orchestration of the supply chain

The only fully integrated supply chain platform that serves as a single source of data within a synchronized ecosystem of master data, inventory, order, and vendor management.

Diverse team collaborating in an office setting.

Synchronize your supply chain with real-time inventory visibility and traceability

Master data management

Centralize and simplify data management across multiple systems while addressing the complexities of the retail industry.

Inventory and order management

Unify omnichannel inventory and order management with a consolidated view and full traceability across the entire supply chain with a single platform that optimizes, monitors, and alerts to reduce cost-to-serve.

Vendor portal

Reduce administration with a secure, cloud-based portal where retailers and suppliers can work together to improve speed to market.

The best retail master data management solution.”

Jeff Main Senior VP of IT, Festival Foods

Rapid, real, relevant results

  • 30%

    reduction in shortage

  • 30%

    improved productivity

  • 20%

    improved inventory accuracy

Supply Chain Management capabilities

Unified master data

Synchronized master data in a single, comprehensive, and collaborative best-of-breed application tailor-made for retail

Comprehensive fresh data management

A complete model for fresh master data, supporting end-to-end track and trace, shelf expiry, allergen, nutrition, and source of origin

Agile omnichannel logistics

Omnichannel-ready with built-in flexibility to support complex logistics flows and multi-sourced items

Data management in one app

Highly scalable retail/wholesale master data solution that manages all item, vendor, store, cost, price, and related data in a single application

Optimize order fulfillment

Control order splitting, merging, real-time allocation, and push distributions with options to consider alternate and dynamic sourcing

Mobile application

Review orders on the store floor through the natively integrated SymphonyAI store mobile application

Real-time monitoring

Drive responsiveness with retail-specific event monitoring and real-time alerts

Fast order validation

Perform quick order reviews and validation with seamless integration into master data management

Vendor activation

Activate new items and vendors with efficiency and speed

Track discounts

Track available vendor discounts and funding to increase profitability

Optimize cost efficiency

Synchronize new item costs and future cost changes

With SymphonyAI, we’ve been able to automate and optimize our processes in everything from assortment and shelf replenishment to preparing orders for our customers.”

Andrija Derezic CIO, Mercator

Supply Chain solutions suite

Woman and man look over tablet in a warehouse environment.
Young woman arranging products in a grocery store cooler.
A middle-aged man smiles while using a laptop in a spacious industrial manufacturing area.

The only fully AI-powered demand forecast platform for retailers and CPGs, for greater accuracy and better collaboration across planning and replenishment.

Unlock unparalleled accuracy and seamless collaboration in planning and replenishment for unprecedented results.

Enabling powerful collaboration between retail and CPG supply chains on a single version of the truth and driving measurable business value for both parties.