Advanced Analytics
Keep a complete track of interactions and performance.
Overview
Improved decision making, enhancing over all user experience.
Meticulously tracks conversations, response times, and user satisfaction, facilitating in gaining a deeper understanding of how effectively their digital agents cater to user requirements.

Benefits
Efficiency
Identify inefficiencies & bottlenecks in conversational flows.
Reporting
Focus on the metrics & insights relevant to organizational goals.
Competitive
Enhance competitiveness through superior experiences.
Insightful
Gain insights on efficient resource allocation & cost reduction.
Use cases
01/03
Related resources
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Case study
Transforming employee service experience at Evalueserve with AI
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United Breweries makes their IT systems future-ready
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Perfetti streamlines legacy IT/enterprise service management system
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Case study
Hexaware expands productivity boundaries by increasing automation and enhancing compliance
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