SymphonyAI Vice President Named a Recipient of Food Logistics 2022 Rock Stars of the Supply Chain Award

02.14.2022 | By Mark Speyers

DALLAS – Feb. 14, 2022 – SymphonyAI, a leading global provider of integrated AI-powered marketing, merchandising and supp­­ly chain solutions for FMCG retailers and manufacturers, today announced that Troy Prothero, Vice President Product Management, Supply Chain Solutions, has been named a winner of Food Logistics’ 2022 Rock Stars of the Supply Chain award. The annual award from Food Logistics recognizes influential individuals in the industry whose achievements, hard work and vision have shaped the global cold food supply chain.

Food Logistics noted that “these rock stars (have) developed platforms, integrated automation, and led teams through disruption after disruption.” Prothero joined SymphonyAI in Sept. 2021 to lead the supply chain product team, and has already helped dozens of grocery retailers to see incremental profitable growth through AI-enabled supply chain innovation.

Prothero is an industry leader with a successful track record leading product strategy for retail supply chains. Having started in the industry as a produce clerk, Prothero has been involved in grocery retail throughout his life, providing him with a clear understanding of the industry’s unique supply chain needs. With a career spanning retail and technology companies, Prothero has been at the forefront of implementing cutting-edge data-sharing technology for retailers, advocating the importance of data ingestion, cleansing and harmonization, as well as business intelligence tools and analytics. Prothero understands how end-to-end integrated solutions can help retailers identify, initiate and execute on opportunities for serving their customers while structuring businesses for long-term health.

“I’m honored to be named a supply chain ‘Rock Star,’ especially because I see my role as being the eyes and ears of our grocery retail customers,” said Troy Prothero, Vice President Product Management, Supply Chain Solutions, SymphonyAI. “I love what I do. I get the opportunity to innovate on a daily basis, and to find optimal solutions for retailers to streamline their processes to better serve their shoppers. As supply chains become more complex in support of omnichannel retailing, it’s key that retailers have seamless end-to-end visibility, from supplier to warehouse to store, all the way to the customer. I’m excited to continue working alongside retailers to anticipate their needs, identify the technologies relevant to solving their evolving supply chain issues and bring those solutions to market.”

SymphonyAI’s AI-powered demand forecasting solution allows retailers to identify potential problems early, and to collaborate with partners more effectively and proactively to head off supply chain shortages. Furthermore, SymphonyAI’s optimized forecasting and replenishment solutions have led retailers to achieve up to a 35% reduction in inventory, 40% improvement in productivity, and 80% reduction in out-of-stock items.

This year’s award winners are profiled in the January/February print issue of Food Logistics, as well as online at

About Food Logistics

Food Logistics reaches more than 26,000 supply chain executives in the global food and beverage industries, including executives in the food sector (growers, producers, manufacturers, wholesalers and grocers) and the logistics section (transportation, warehousing, distribution, software and technology) who share a mutual interest in the operations and business aspects of the global cold food supply chain. Food Logistics and sister publication Supply and Demand Chain Executive are also home to L.I.N.K. and L.I.N.K. Educate podcast channels, L.I.N.K. Live, SCN Summit, and more. Go to to learn more.

About SymphonyAI

SymphonyAI is a leading global provider of role-specific, AI-powered revenue growth management solutions and customer-centric insights for retailers and CPG manufacturers across the entire value chain. Our proven, industry-leading, AI-enabled software, coupled with the industry’s only conversational natural-language AI interface, CINDE, provides key users with proven prescriptive and preemptive recommendations that make it easy to identify end-to-end growth opportunities, activate plans and realize measurable profit and revenue growth. Our solutions are specific to key decision-maker roles focused on profitable growth across the retail value chain from source to consumer. With our strong global partner ecosystem, we serve more than 1,200 organizations worldwide – including 15 of the top 25 global grocery retailers, 25 of the top 25 global CPG manufacturers, thousands of retail brands, and hundreds of national and regional chains – all through the Microsoft Azure Cloud. SymphonyAI is a SymphonyAI company. More at SymphonyAI.


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