Celent has conducted a review of customer due diligence / customer lifecycle management (CDD-CLM) systems aimed at supporting know your customer (KYC) processes at financial institutions and other regulated companies in 2026.
The report evaluates the providers of systems that support manual or automated CDD, enhanced due diligence (EDD), and CLM workflows and risk assessment for individual and corporate customers. The report profiles CDD-CLM systems from 31 vendors and evaluates them according to Celent’s Technology Capabilities Matrix (TCM).
SymphonyAI is thrilled to have been designated as a Luminary.
👉 Download the full vendor profile today to understand SymphonyAI’s position in the market, the full breadth of its KYC / CDD offering, and how the company compares to its peers.
Celent Solution Brief – Agentic AI in Action: SymphonyAI’s Sensa Agent Flow
Leader: 2025 Forrester Wave™ for Anti-Money-Laundering Solutions