Stopping fraud before it happens: Behavioral intelligence in action

Key Takeaways

• Behavioral intelligence enables real-time fraud detection:
  Analyzing user interaction patterns helps spot and stop fraud before transactions happen. 

• Fewer false positives, better customer experience:
  Behavioral intelligence reduces false alarms, so good customers aren’t blocked unnecessarily. 

• NetReveal Payment Fraud offers fast, scalable protection:
  NetReveal detects fraud in under 50 milliseconds, adapts to new threats, and cuts both fraud losses and false positives significantly. 

• SymphonyAI and ThreatMark strengthen security together:
  ThreatMark’s behavioral biometrics, integrated with NetReveal, detect complex attacks like account takeovers in real-time without disrupting customers. 

• Behavioral analytics and AI are essential:
  As digital fraud grows, advanced behavioral detection and AI are vital for staying ahead of evolving threats while maintaining smooth customer experiences. 

SymphonyAI partners with ThreatMark to help stop fraud at scale 

Digital transactions are growing at an unprecedented pace, and fraud is evolving just as quickly. Whether financial institutions are relying on legacy rule-based systems or machine learning models, they often struggle to keep up with today’s sophisticated fraud patterns. Traditional rules can miss nuance, while even advanced models can be overwhelmed by false positives or lack the behavioral context to intervene early. 

A faster, smarter, and more flexible way to detect and stop fraud in real time is required. That’s where behavioral intelligence and SymphonyAI’s partnership with ThreatMark comes in. 

What is behavioral intelligence? 

Behavioral intelligence in technology analyzes how users behave in digital environments – how they type, move a mouse, or interact with a device. Measurements might include navigation paths, time spent on tasks, and engagement rate. Advanced tools, such as machine learning algorithms and analytics platforms, process this data to infer intent, predict future behavior, or identify anomalies. 

The micro-patterns encountered by behavioral intelligence technology are nearly impossible to replicate, making them one of the strongest signals of genuine identity and a great way to stop fraud or security breaches. 

What makes behavioral intelligence so effective? 

Unlike static rules or blacklists, behavioral intelligence adapts to each user in real time. It spots anomalies in behavior – like a stolen session, an account takeover, or a social engineering attack -before a fraudulent transaction even takes place. 

This approach brings clear benefits: 

• Real-time detection of even the most subtle fraud patterns 

• Fewer false positives, so good customers aren’t blocked 

• Scalable insights to handle high-volume environments 

• Proactive responses that evolve with new fraud tactics 

This approach adapts dynamically to evolving criminal tactics, reducing false positives by contextualizing actions (e.g., distinguishing between a legitimate overseas transaction and a compromised account) and continuously refining risk assessments.  

The result is a more precise and responsive approach to safeguarding in financial systems. 

NetReveal Payment Fraud: Built to stop fraud at scale 

NetReveal Payment Fraud helps financial institutions stop a wide range of fraud and scams before they happen. The solution works across all digital banking channels with minimal impact on legitimate customers.  

Here’s what makes it effective: 

• It detects and stops fraud in less than 50 milliseconds 

• It builds a behavioral profile to spot what’s normal – and what’s not 

• It uses rules and AI models to adapt to different threats 

• It cuts down on false positives, so teams can focus on real risks 

NetReveal can be up and running in just 12 weeks and it is delivering fantastic results – like cutting fraud losses by half and reducing false positives by 55%. In another case study, a US regional bank enjoyed multiple months without fraud losses, emphasizing the effectiveness of SymphonyAI technology, which is designed to keep up with today’s fast-paced fraud landscape and stay ahead of what’s coming next. 

The power of NetReveal + ThreatMark 

To take behavioral intelligence to the next level, SymphonyAI partners with ThreatMark, a global leader in behavioral biometrics and session intelligence. 

ThreatMark works quietly in the background, watching how people interact with digital platforms—things like how they type, move their mouse, or swipe on a screen. These patterns are as unique as a fingerprint, making it easier to tell real users apart from fraudsters, even if someone’s stolen their login details. 

When ThreatMark is integrated with NetReveal, it adds an extra layer of real-time protection that: 

• Spots account takeovers, phishing, and mule activity as it happens 

• Flags unusual behavior during logins, payments, or profile changes 

• Stops fraud early without slowing down real customers 

• Learns and adapts to new threats automatically 

Together, NetReveal and ThreatMark create a smart, seamless fraud defense—working behind the scenes to stop threats before they turn into losses. 

Watch the full SymphonyAI and Threatmark webinar – Protecting customers from fraud with advanced behavioral intelligence. 

The future of fraud prevention 

Behavioral intelligence highlights the future of fraud prevention. It isn’t about working harder; it’s about working smarter. Smarter at understanding how real users behave. Smarter at spotting risk early. And smarter at stopping fraud before it ever causes damage. 

With NetReveal Payment Fraud and ThreatMark’s behavioral intelligence, SymphonyAI is helping financial institutions stay one step ahead, without frustrating customers. 

As digital payments keep growing, this blend of behavioral analytics, AI, and real-time response isn’t just a nice-to-have, it’s essential. 

Get in touch to learn more about NetReveal Payment Fraud and our full financial crime prevention suite of products including AI agents, AI overlays, and the award-winning Sensa Investigation Hub case management system.