Smarter Stores, Satisfied Shoppers QuikTrip’s Merchandising Transformation

Learn how QuikTrip were able to solve key merchandising challenges during their journey towards Retail of the Future by partnering with SymphonyAI and Microsoft.

The challenge: QuikTrip faced extremely time-consuming, manual operating processes, fraught with errors. Store associates were spending hours manually managing planograms, assortments, and stock checks, impacting sales and shopper satisfaction without a personalized experience

The solution: With SymphonyAI’ s retail-specific AI SaaS platform, built on Microsoft Azure, QuikTrip were able to address disruptions and compliance issues with a real-time view of the store through an AI solution that could speed up the process and catch even more discrepancies than store personnel was able to with the human eye. Automating space and assortment planning, linked store intelligence to merchandising strategy, and gave store teams real-time insights, which in turn helped to create a better shoppers experience.

Presenters:

David Kass, Microsoft

Charley Lingerfelt, QuikTrip

John Lin, SymphonyAI

Moderator:

Jay Banerjee, SymphonyAI